Policies & Info

Office Hours are Monday - Friday 8:00am - 4:00pm

Office Hours are Monday - Friday 8:00am - 4:00pm

Office Hours are Monday - Friday 8:00am - 4:00pm

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MINIMUM FOOD ORDERS

DELIVERY FEES

SERVICE POLICIES

Placing Orders:  All orders must be booked and confirmed by 12:00pm the day before. Whenever possible, please place your order at least 48 hours in advance. If you have a last-minute meeting for the next day though, please call or email us to ask, as it is often still possible.

Delivery Timing:  We require a 15-minute window for your delivery time to account for possible traffic, vehicle, or other issues.

Dietary Restrictions: We can accommodate virtually all possible dietary restrictions. Almost all of our meals can be made gluten free, and we always have great vegetarian and vegan options available. Just ask!

Allergies: We do our absolute best to accommodate any allergies that we are informed of. However, as our facility does contain things like nuts and flour, we cannot guarantee our food will be allergen-free. We always practice proper food-safety and do not cross-contaminate, but anyone with severe allergies should be made aware of this.

SERVICE CHARGE

We charge a $0.95 per person executive service fee on all orders.

This is simply to cover the cost of the disposable black platters, bowls, containers, foils, serving utensils, etc, that your order comes with.

We do provide disposable plates, cutlery, and napkins free of charge.

CANCELLATIONS

48 hours notice for orders under $1000

7 days notice for orders over $1000

Cancellation Fees May Apply on Late Notice Cancellations

PAYMENTS

Payment is required within 30 days of event date.

After 30 days, a late fee of $25 may be applied, plus 1.5% of the invoice total will accrue per month until payment is received.

QUESTIONS? CONTACT US

info@gourmetlunchladies.com / 604-779-1542